Herolight terms of service

Last updated 28 October 2026

Herolight is a Shopify app made by Entafix, Cumhuriyet Mahallesi Aşık Veysel Caddesi, 34290 Küçükçekmece, İstanbul, Türkiye. By installing and using it you agree to these terms and to Shopify's own terms for apps. How the app handles data is in the privacy policy.

What the app does

Herolight makes product photographs, short product videos and ads from the photographs of your products that are already in your Shopify store, using image and video models run by third-party providers. Nothing it makes reaches your store until you add it to a product, and anything it added can be taken off again from the app.

Plans, credits and billing

Every job costs credits, and the cost is shown before the job starts. Credits come with your plan every month and can be bought once in any amount the Plan page offers. All charges are made through Shopify's billing and appear on your Shopify invoice; we never take payment any other way.

Unused credits carry over from month to month while the app is installed. Credits have no cash value and cannot be transferred. A photograph, video or ad the app could not make gives its credits back. A photograph you do not like can be made again, the first time for half its price and after that at full price; a video or an ad is made again at full price. Credits spent on a result that was delivered are not refunded.

You can change or cancel your plan at any time from the Plan page. A cheaper plan starts when the current month ends; cancelling stops billing that day, and the credits you have stay in your balance.

Your photographs and what the app makes

You must have the right to use the product photographs you give the app, and the permission of any person whose photograph you upload as a model. You let us process them, and send them to our providers, only to make what you ask for.

What the app makes for you is yours to use in your store, on marketplaces, in ads and on social media, without a watermark. Images made by AI can differ from your product in small details; check every result before you add it to a product or publish it. What an ad says about your product is your claim, and ad platforms may refuse words they cannot verify.

What the app may not be used for

Do not use Herolight to make anything unlawful, misleading or infringing: products or photographs that are not yours to sell or show, other companies' brands or logos, sexual content, or pictures of real people without their consent. We may refuse a job or stop an account that does.

Availability and liability

We work to keep the app running and its results good, but it is provided as it is and may sometimes be unavailable or change. To the extent the law allows, we are not liable for indirect losses, and our total liability for any claim is limited to what you paid us in the three months before it.

Ending

You can uninstall the app at any time. What happens to your data then, and when it is deleted, is in the privacy policy. If these terms change, the date at the top changes with them.

Questions: [email protected].